The partnership you deserve

Choosing an agency should be about more than capabilities. You want a team that thinks strategically and works like a true extension of yours. With Major Tom, you get expertise you can trust and a partnership built on clarity, shared ownership, and a working rhythm that makes progress feel easier.

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Why you'll trust us

Certainty through process

Most agencies bring more activity. We bring more certainty. Our approach is simple on purpose. We get clear on what matters most, define the right solution, then deliver it with clear milestones and shared accountability. That keeps decisions grounded, scope controlled, and teams aligned as priorities change.

 

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Everything working together

Growth breaks when strategy, creative, web, and media are managed in silos. You get output, but not momentum. We bring the disciplines together as one team with shared accountability, so your messaging, experience, and measurement all pull in the same direction. Whether you need a full engagement or focused support, we build around your outcomes and your internal realities, not a one size fits all package.

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Meet the team

Lyn Bryan

President

Kellie Volp

SVP, Operations

Raelene Thomas

VP, Finance

Darren Maher

VP, Web Services

Geoff Ravenor

Director, Creative

Aaron Ward

Director, Media

Ben Van Exan

Director, Growth and Client Relations

Jenny Dadswell

Manager, People & Culture

John Blown

CEO

Chris Breikss

Founding Partner

The people behind the magic

Our team is our greatest asset. From collaborative projects to fun office moments, see the talented individuals who bring our agency to life and drive our success.

The numbers add up in your favour

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Talented people on our team and in your corner.

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Clients just like you have found success working with us, and counting.

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Years in business means your industry and the challenges you face likely aren't new to us.

Major Tom is one of the top agencies in all of North America. Our experience has always been extremely positive.

Josh Glow, Gryd

Managing Director

Major Tom is a trusted partner that continues to deliver strong strategic advice and, more importantly, outstanding results.

Brad Bissonnette, COBS Bread

VP Marketing & Franchise Recruitment

Working with them is working with a top-notch company that is committed to your success.

Graeme Byrd, Hootsuite

Partner Manager

Clients who trust us

You deserve the best

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AWARDS

Major Tom has received for client work

Why you'll love us

Strategic thinking and tactical execution

Strategic thinking looks beyond what's in front of you to see the bigger picture. Then, tactical execution comes in to deliver on those big-picture goals.

Multi-disciplinary team and skill set

You'll have access to some of the brightest minds from all corners of the web. Your Major Tom team is custom-picked to suit your organization's needs.

Long-term view of partnerships

Getting to know your brand inside and out means we can innovate on your behalf — it's why we favor long-term partnerships.

You'll benefit from our lived values

curious-mind-croppedRelentless Curiosity

You don’t need a partner who repeats what worked a year ago. We stay close to what’s changing in platforms, privacy, AI, and buyer behaviour, then translate it into practical recommendations your team can actually use. Expect thoughtful questions, sharper insights, and fewer “busywork” tactics.

External recognition
own-impact-1Resilient Drive

Momentum matters. When priorities shift or the market changes, we stay steady, adapt quickly, and keep the work moving in the right direction. You’ll see follow-through, creative problem-solving, and a commitment to outcomes, not activity.

The covid pivot
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Authentic Humanity

Good work happens when communication is clear and trust is real. We’re honest about what we know, what we’re testing, and what we recommend next, without spin or posturing. You’ll get a team that’s direct, respectful, and easy to collaborate with under pressure.

What a true partnership looks like

Follow us on Social

Looking for the latest industry insights, timely agency updates, or a peek behind the scenes at Major Tom? Follow us on social:

I am 100% happy with the service we receive and am very happy to be moving onto yet another project with Major Tom. I know our needs will be met or exceeded.

Roxane Leigh, Montigo

Director of Marketing

We've worked with Major Tom for almost a decade and have been extremely impressed with the high level of service they consistently provide.

Natasha Eng, Blanche Macdonald

Social Media and Marketing Director

We were attracted by their willingness to experiment, their ability to understand our business and their ability to move quickly.

Jon Cartwright, Zolo Realty

Chief Growth Officer

You hire us because
we hire the best people

As a people-first agency, Major Tom attracts top talent from across the web. See why employees love us.

Careers page
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Want to launch your brand into the future? Strap in and let's go!