Custom web development for enterprise needs
Most web agencies build websites. We build the infrastructure behind them too. The integrations, the architecture, and the systems that let complex organizations actually operate through their site.
When complexity is the starting point, not the complication
Most web projects treat complexity as something to manage around. We treat it as the brief. The organizations we work best with aren't looking for a simpler site. They're looking for one that can genuinely handle what their business demands of it. That requires a different kind of thinking from the start, not a workaround bolted on at the end. We've been building complex custom websites for over 20 years. That experience is the difference between a site that works at launch and one that works long after it.
Problems custom web development solves
Outdated story, outgrown platform
Growth, rebrands, mergers, and acquisitions leave sites reflecting a version of the business that no longer exists. We rebuild with a clear narrative, a scalable architecture, and a foundation that can grow alongside the organization.
Complex audiences and journeys
Multiple buyer types, product lines, and stakeholder groups can turn a site into a maze. We create clear information architecture so every visitor can find what they need and understand why it matters.
Disconnected systems and manual work
When your website can't talk to your core business systems, someone ends up doing the work by hand. We build the integration layer properly: connecting your site to ERPs, PIMs, CRMs, and legacy platforms so your data stays accurate and your team stays focused on higher-value work.
Common questions you might have about custom web development
Enterprise web development is about how your website integrates with the systems your business depends on (CRM, ERP, PIM, analytics platforms) not just how it looks or converts. It prioritizes data consistency, scalability, and long-term performance. The front-end experience matters, but so does everything behind it. That's where most standard builds fall short, and where we focus.
Complex websites with high expectations. After building hundreds of sites over 20+ years, we're most in our element when the stakes are high and the problem runs deeper than aesthetics.
That often means organizations with multiple audiences, layered offerings, and stakeholders who need to reach different conclusions from the same site. It also means businesses where the website has to function as a real utility: connecting to core systems, reflecting accurate data, and supporting the people who depend on it daily, not just the people who commissioned it. And it means organizations ready to treat their website as a system that compounds over time rather than a project that launches and decays.
Where we go further than most is technical depth. When a site needs to connect to PIMs like Akeneo or Plytix, ERPs like NetSuite, SAP, or Sage, or other legacy business systems, we build that infrastructure properly so the front-end reflects back-office reality without the manual work. We also build for the long run: clean architecture, solid wayfinding, and a foundation your team can manage and iterate on as the business evolves.
Yes, and it's one of the areas where we go further than most agencies. We build direct integrations between WordPress and the platforms your business runs on, including ERPs like NetSuite, SAP, and Sage, PIMs like Akeneo and Plytix, and CRMs like Salesforce and HubSpot.
Rather than relying on third-party plugins that create brittle connections and maintenance headaches, we build the integration layer properly so inventory, pricing, product data, and content stay accurate and in sync automatically.
This depends on your business requirements, your team's capabilities, and what the site needs to do. Platform selection is one of the first things we work through with incoming clients. WordPress is a strong fit for most enterprise builds because of its flexibility, ecosystem, and content management capabilities, but we let the project requirements drive the recommendation, not the other way around.
Custom web projects at Major Tom typically range from $100k to $400k depending on scope, complexity, and integration requirements. We'll work with you early to understand your needs and give you an honest picture of what's involved before anything is scoped or priced.
This is one of the most common challenges in enterprise web projects, and one of the most important things to get right early. We bring clarity to scope, decision-making, and approval paths at the start of the project so that competing priorities get resolved before they become expensive. A site that has to serve multiple audiences needs clear architecture and strong facilitation — not just good design.
When a standard build isn't enough
Your website needs to talk to your business
Siloed data creates manual work, sync errors, and a front-end that never quite reflects what's actually true. We build the integration infrastructure that connects your website to your core business systems, so product data, inventory, pricing, and content stay accurate without anyone having to manage it by hand. Whether that means connecting to an ERP, syncing a PIM, or building custom middleware, we build the integration layer properly so the rest of the site can perform the way it needs to.
Your team needs a system, not just a site
A well-built enterprise website isn't finished at launch. It needs to be fast to update, easy to govern, and built in a way that supports iteration over time. We create the architecture, templates, and documentation that let your team move quickly and confidently. And we stay engaged as a partner so the site keeps going from strength-to-strength rather than decaying.
Are you a good fit for this service?
You're managing a web project with multiple stakeholders, audiences, or systems that need to integrate.
You're choosing based on technical capability and long-term fit, not the lowest bid.
You want an agency that will push back when needed and bring honest thinking to the table, not just execute a brief.
You're ready to treat your website as an ongoing system, not a one-time project.
You communicate openly, move decisions forward, and value accountability on both sides.
Ways we can help
Platform architecture and system design
We define how your website connects to your broader technology stack before a line of code is written. This ensures the right structure for your data, your audiences, and your growth.
Talk through your architectureEnterprise integration
We connect the CMS directly to ERPs like NetSuite, SAP, and Sage, PIMs like Akeneo and Plytix, and CRMs like Salesforce and HubSpot so your site reflects accurate business data automatically.
Let's integrateSmart data and analytics
Once your site is built, you need to know what's working and what to optimize for better conversions. We connect your web platform to your measurement systems so performance is visible, attributable, and actionable.
Explore data and analytics
UX and interface design
Research-led UX and clear UI that makes complex information easier to navigate, value easier to understand, and next steps easier to take across every audience your site needs to serve.
Explore UX/UI design
