Turn data into defensible growth decisions

Make performance calls you can stand behind. We build analytics and measurement systems that connect marketing to pipeline, revenue, and offline outcomes so leaders can act with clarity and confidence.

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Bring structure to your measurement

We see the same pattern when brands scale. Data lives in silos, teams use different definitions, and attribution shifts faster than your reporting can keep up. Most organizations already have the tools. What’s missing is the structure that aligns tracking, CRM data, and reporting into one system leaders can trust. When we fix that, decisions move faster and performance becomes easier to explain and easier to scale.

 

Problems smart data & analytics solves

The Trust Gap: Which number is right?

When teams use different definitions, reporting turns into negotiation and confidence erodes. We align marketing, sales, and leadership on shared definitions and build a single source of truth, so performance conversations move faster and accountability is clear.

 

The Visibility Gap: Where did the money go?

When you can’t connect campaigns to outcomes that matter, you end up defending spend instead of scaling it. We connect platform data to CRM and business signals so you can see what is actually driving growth and what is not.

The Action Gap: We have data, but no direction.

Dashboards are only useful when they lead to action. We design reporting around the decisions leaders need to make, surfacing impact, opportunity, and clear tradeoffs so insights turn into priorities and action.

Common questions you might have about analytics

We align tracking, CRM data, and analytics platforms so marketing performance can be measured against pipeline, revenue, and offline outcomes. This typically involves integrating digital analytics, CRM systems, and reporting environments into a unified measurement framework.

Once that foundation is in place, we can apply predictive modelling to identify leading indicators and forecast likely pipeline and revenue impact. This means you’re not only reporting on what happened, but planning around what’s most likely to happen next.

Reliable analytics requires disciplined implementation and ongoing validation. We structure event tracking, test implementations, audit data flows, and establish governance processes so reporting remains accurate over time.

 

We connect campaign exposure and lead activity to offline outcomes using your CRM, sales systems, and available first party identifiers, then validate performance with consistent reporting and testing where needed. The result is a clearer view of what is driving in store revenue, not just online conversions.

See how we achieved this with our award-winning work with Rieker.

 

It depends on how fragmented the current setup is and how many systems need to be aligned, but we typically start with an audit that surfaces where data breaks and what is missing, then roll improvements in clear phases. The goal is to create a reliable foundation early, because small measurement gaps compound quickly as you scale.

Every platform update, browser restriction, and privacy regulation quietly erodes the signal your campaigns depend on. Most teams don't notice until the numbers stop making sense. We build measurement systems that don't rely on fragile browser-based tracking. Instead, we use server-side infrastructure and first-party data so your reporting stays accurate as the rules keep changing. You stay compliant, and you stay confident in the numbers.

We need alignment on business goals, stakeholders, and the decisions the data needs to support, plus access to the systems where key truth lives. When teams share definitions and decision points upfront, reporting gets faster, clearer, and far less political.

If you don't have that clarity yet, we're here to guide you to it.

 


When data feels harder than it should

Attribution keeps changing

Privacy shifts and platform updates can quietly break tracking. Small gaps behave like technical debt and compound until teams stop trusting the numbers. We protect accuracy with disciplined QA and ongoing governance so reporting stays reliable as everything evolves.

You are under pressure to prove impact

Leadership wants clarity and finance wants defensibility, but what they really want is predictability. We connect performance to business outcomes and build reporting that supports forecasting, confident budgeting, and faster decisions in the room where it matters.


Are you a good fit for this service?

1
You’re managing a multi-channel program and need a reliable view of what’s driving growth.
2
You need measurement tied to pipeline, revenue, or offline outcomes, not just clicks and form fills.
3
You’re looking for senior thinking and disciplined execution, not a one-time dashboard project.
4
You’re ready to align teams around shared definitions that don’t shift month to month.
5
You want a long-term partner who can work across teams and move decisions forward.

Ways we can help

Instrumentation that stays accurate

We build the foundation that keeps reporting accurate as your marketing grows: clean taxonomy, reliable tracking, and a durable data layer across GA4, GTM, and server-side tagging. It's underpinned by Cloud Database Engineering and Data Architecture so measurement holds up as platforms and privacy rules evolve.

Fix the foundation
Journey connectivity and attribution

We connect analytics, paid platforms, CRM systems, and offline conversion points through Full-Funnel Connectivity so you can see how marketing contributes across the full customer journey. Unified Cross-Channel Attribution reduces the noise of platforms over-claiming credit, so you know exactly which dollar drove which deal.

 

Align your measurement
Intelligence and optimization

See where growth is coming from and where to invest next. We combine AI/Machine Learning  and Predictive Forecasting, Segmentation, Brand Lift Measurement, and Conversion Rate Optimization to guide what to scale and why. This effort spans across everything from conversion improvements to creative and brand impact.

Connect revenue and offline

Major Tom operates at a true enterprise level and understands what is required when supporting a national organization with complex needs and multiple stakeholders. Their team brings together strategy, UX, development, and technical expertise seamlessly.

Jamie McCalman, Westland Insurance

Senior Director of Marketing

If you want to be the best you must align with the best. Major Tom is a valued strategic partner that has helped grow our brand.

Brad Bissonnette, COBS Bread

VP Marketing & Franchise Recruitment

Major Tom is far more strategic than other firms I’ve worked with — our daily work always ties back to the bigger goals. They provide clear reporting, and they did the research and discovery to understand what we needed before hitting the ground running.

Adria Marquez, Motion Picture Association of America

Director of Digital Communications


Clients we believe in


Want to launch your brand into the future? Strap in and let's go!