Privacy Policy

 

“The truth is, of course, that there is no journey. We are arriving and departing all at the same time.”

Major Tom is committed to safeguarding the personally identifiable information that you share with us online. Generally, you can browse our website, www.majortom.com (this “Site”), without sharing any personal information. However, should you wish to retain access to our proprietary and confidential resources (the “Resources”), or subscribe to our newsletter, or submit a form, you will be required to voluntarily submit personal information. 

We may also collect information on how you use this Site, such as resources browsed, searched, and downloaded; the frequency and duration of visits, and your source Internet Protocol (“IP”) address. Please note, this policy does not apply to information we may collect offline.

Please read the following statement to understand how we collect, use, maintain, and disclose your personal information. Your use of this platform indicates consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

What information we collect

Personally identifiable information

This is information that may be used to identify you as an individual, such as your email address, name, home or work address, or telephone number. We may collect this information in a number of voluntary ways on this Site, including, but not limited to, the online request a quote form, the newsletter form, as well as the comments form and email messages to any majortom.com email address.  This information is used to respond to your requests and questions. We may also use this information to communicate with you about other relevant topics that may be of interest.

Non-personally identifiable information we collect by automated means

Non-personally Identifiable Information refers to information that does not by itself identify a specific individual. We may collect this information in a number of ways on this Site, including, but not limited to, how you use this Site, such as resources browsed, searched, and downloaded, and the frequency and duration of visits. As well, the Site may automatically collect and record other non-personal information, such as your IP address, browser type, unique device identifiers, the referring webpage, pages visited, and search terms. 

We use this information to make your experience with our Site informative and relevant. By collecting this information, we learn how to tailor our Site to our visitors and create meaningful website experiences for our online users.

Cookies

A cookie is a data file that certain websites write to your computer’s hard drive when you visit such sites. A cookie file can contain information, such as a user identification code, that the site uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. 

A cookie can’t read data off your hard disk or read cookie files created by other sites. We may collect information from your web sessions by using cookies, to determine, for example, user traffic patterns, and the effectiveness of our navigational structure.

Most website browsers automatically accept cookies, but you can usually change your browser settings to display a warning before accepting a cookie, or to refuse all cookies. You don’t need to have cookies turned on to use/navigate through many parts of this Site. However, you may have to accept the receipt of cookies to access some Resources on this Site.

Please note that if you choose not to accept cookies, or to delete the use of cookies, you may affect your website experience and render yourself unable to use all of the available Site features.

Google Analytics

We may use third-party web analytics services to analyze how users use the Site. This can include Google Analytics, which uses technologies such as cookies to gather user information. The information collected by the cookies about your use of the Site can include your IP address, the URL visited, or page view date and time, and will be transmitted and stored by Google on servers in the United States.

Google may compile reports on the Site activity for other website operators who are providing services related to website activity and internet usage. Google may also transfer this information to third parties when required by law, or when such third parties process information on behalf of Google. 

For more information about Google's privacy policy in respect of Google Analytics, please refer to http://www.google.com/analytics/learn/privacy.html You may opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl+en=GB.

Children

We respect the privacy of children. This Site is not intended for children and we do not knowingly solicit personal data from or communicate with children under the age of 13. As well, the Site is not intended for incapacitated persons and we do not knowingly solicit personal data from or communicate with incapacitated persons.

Further, this Site is created for use by adults. By using the Site, you are consenting that you are at least 18 years old or using the Site with the permission of a parent or guardian.

If you become aware that any child under your care, or person unable to prove valid consent, has provided us with information, please contact us by email at marketing@majortom.com. You can also write to us at the address listed at the end of this policy.

How we use your information

If you choose to provide Major Tom with your personal information, where appropriate, Major Tom or subsidiary, representative, sales, or affiliated sales channel representative, may use this information to contact you, in order to further our relationship with you.

  • We use the personal information collected during the use of this Site to personalize web content where applicable.
  • We may also use your information to send you direct marketing information or contact you for market research.
  • We may contact you when changes are made to our secure content site.
  • We may periodically send emails for sales, marketing, and administrative purposes.
  • We will periodically send you an email when you are subscribed to our customer notification list for the latest updates of our corporate and product news, and/or any other subscription list(s).
  • We may disclose information about our users when we believe, in good faith, that the disclosure is required by law.
  • We may process, evaluate, and respond to your requests or applications directly.
  • We comply with all applicable legal requirements and industry standards within our policies.

Sharing your information

In cases where we need to disclose web usage reports to non-Major Tom Inc. subsidiaries or affiliates, your personal information will remain anonymous. We do not disclose, sell, exchange nor trade your personally identifiable information to commercial mailing lists.

Links to other websites

The Site may provide links to other websites for your convenience and information. These websites may operate independently from us and users should note that linked sites may have their own privacy notices or policies. We strongly encourage our users to review any linked website policies in order to understand how they may collect, use, and disclose your personal information. 

This Privacy Policy applies solely to information collected by this Site. We do not take responsibility for the content of linked websites, any use of their sites, or the privacy practices or policies of these sites. 

Maintaining your information

We take information security issues seriously. Consequently, any personally identifiable information is stored and protected on servers with adequate security measures. We will cease all communication and use of personally identifiable information upon your request. Your privileges for access to the Resources on this Site may then be suspended.

We only keep personal information as long as it is necessary to fulfill the purposes for which it was collected. We also keep any information that is required by law. 

Security

We take the security of information seriously. We are committed to using reasonable measured to protect any personal information we may collect. However, due to the oddity and open nature of the internet, we cannot fully guarantee that the information stored on this site, or direct communications between you and us, is absolutely secure.

Although we take steps to protect your data, by using the Site you consent that the transmission of data is at your own risk. By using the Site, you agree to assume all risk in connection with data sent, collected, or stored by us.

Access, updates, and your security choices

At any time, you can ask us to halt any marketing communications by email by clicking on the Unsubscribe link within the marketing email. 

If you have provided personal information on the Site, you may request, at any time, that it be updated, modified, or deleted. 

You may complete either of these actions by sending a request to the following email: marketing@majortom.com.

You also have the ability to adjust your advertising preferences on social media websites by adjusting your Settings on the individual platform. For example, you can adjust the type of Instagram or Facebook ads you receive through your Facebook Settings or the type of Google ads you receive through your Google Settings.

Consent

By using this Site, you consent to the processing of your personal information as outlined in this Privacy Policy.

Contact us

If you have questions, concerns, requests, or amendments to make in regards to this Privacy Policy, please email us at: marketing@majortom.com

Or, write to us at: Major Tom, 548 Beatty Street, Vancouver, V6B 2L3

You may also contact us at the above addresses at any time to learn more or request a quote.

Changes to this statement

If there are changes or additions to the terms of this Privacy Policy, we will post those changes here prior to implementing the change, as such, Major Tom encourages you to periodically review this Privacy Policy so you are informed on how your information is being protected and used.

If there are material changes to this Privacy Policy, Major Tom. will notify the users of such changes using the personally identifiable information collected on this Site.

Privacy Notice Effective Date: April 1, 2021

“Time might change me, but I can’t trace time” - David Bowie